You So if you had a magic wand to fix this, what would you do?
Well, I need to align our processes to the new production realities, so I'd fix that for sure.
I'd make Jim more proactive.
What I really need is for him to be a problem solver.
Someone who can be innovative and put all that experience to work.
I want him to see the big picture that getting products to our customers on time is more important than strict adherence to a process.
I guess what I'm saying is I want him to...
Well, it looks like we're all out of magic wands.
Yes, I think marketing used the last one for Sanji's birthday.
So what could you do to actually make this happen?
I could probably enlist Jim to help fix the holes in our process.
I think he'd have some energy around that.
Plus, it will give him a chance to think outside of the box.
Let's call it our process option.
Wait, you mean I have to come up with more than one?
I learned a long time ago.
The best solutions come from at least three alternatives.
I could schedule some time for Jim and I to talk about my expectations.
And you've never had this discussion before?
I I tend to disengage and go into problem solving mode.
It's a robotic, don't you think?
So our second option is schedule time with Jim and have a coaching conversation that reviews your expectations.
No, not really, unless you have something in mind.
Actually, I do, if you're open to hearing it.
So, I noticed there's no formal lead in your group right now.
And I'm wondering if you expanded Jim's role, it might be the catalyst to see the kind of behavior you're looking for.
You mean rewarding for slacking off?
I mean, give him an opportunity to stretch.
I mean, you said you wanted to see him become a leader.
So you're suggesting that there's a team lead, he start doing things differently.
Look, it's just a thought.
I you're closer to the situation than I am.
I'll have to think about that one.
Let's call it option three.
Do you mind jotting these down?
Oh, is that one of those NBA you learned writing stuff down?
I would tell you, but it will cost you thousands of dollars.
Okay, so option one was change the process.
Option two, what was option title?
Review, review your expectations.
Review expectations, and option three was to change.
Actually, yeah, I think Jim and I should talk about expectations right away.
I need our communication channels open, and I have to own my part in shutting that now.
Okay, that's a good start.
Then I'd like to focus on the process.
I'm not sold on the whole team lead idea yet.
Look, it's definitely your call.
I'm not saying we won't get there, but having him take the lead in the process revision is a good first step.
If he does well, who knows?
I do like the idea of having someone who can fill my shoes.
Good, good, that's great.
So moving forward, do you see any other barriers?
Time is always an issue but we're finishing an update so that should give me some breathing room.
Okay, as long as you have time for family.
I promise I'll get out of here at a reasonable hour.
My definition of reasonable or yours.
